The Long Game of Expertise and How AI Might Change Things
Any real advantage in AI “will come from the expertise of employees, which is needed to unlock the expertise latent in AI.”
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Running a Business
Tips, insights, and best practices on running successful software businesses serving vertical markets.
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How Psychological Safety at Work Spurs Innovation and Growth
What makes someone feel safe to voice their opinions at work will differ from person to person, but successful companies know how to give every employee the space to disagree productively.
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Unspoken Rules of Success
Succeeding in a new role can mean navigating unspoken rules of success. This article goes over how to uncover and work with those rules.
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Embracing Productive Disagreements
A workplace in which there are no disagreements isn't healthy. In fact, it's a red flag.
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How Fear Impacts Decisions, Strategy, and Innovation
Fear can play a big role in how you make decisions. Avoiding risk is often a useful guiderail when choosing one option over another, but being overly risk-averse can limit opportunities.
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Innovating in the Risk Management World
Craig Evans, CEO of Volaris-owned Company Watch, gives insights into how the company has maintained its market-leading position while keeping up with innovation in an ever-changing digital landscape.
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Why Humility Is So Powerful in Our Work
In many discussions and leadership best practices, humility shows up in the top 10 skills that are needed for a high-performance workplace. But, if you’re humble, does that mean you’re not confident?
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Developing Executive Presence
“Executive presence” is a concept that people recognize when they see it, even though it’s not well-defined. It’s a skillset that is highly valued when considering promotions and leader roles.
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Empowering Employees With Participatory Management
Participatory management is a philosophy that requires that employees (and customers) are included as key stakeholders in activities related to problem solving, innovation, development, and strategy.
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Influencers Are the Secret Agents of a Successful Change Process
There are multiple actors that impact the outcome of a change process, but informal influencers can often be the difference between success and failure.
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When Is Going Global the Right Move for Your Business?
Entering a new market requires careful planning. Even some of the world’s biggest companies have learned the hard way how much damage a poorly thought-out expansion can do to their brand.
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Putting Customer Care in Professional Services
Volaris Group Portfolio Leader Rick Bacchus talks about how vertical market software companies can serve customers better by providing professional services.
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Grow Like a Camel, Not a Unicorn
For the past decade, becoming a “unicorn” has been the ultimate aspiration for new, ambitious tech companies. But perhaps the more fitting animal for an entrepreneur to identify with is the camel.
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Innovation Doesn’t Have to Be High Risk
Finding ways to innovate that involve less risk (and less work) can help your company stay competitive and spur growth.
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The Better Path? Non-linear Careers
Some careers continue to follow a linear path, escalating mostly in seniority and scope, but non-linear career paths are what most of us should expect in our work today and in the future.
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Get More Innovative by Challenging Assumptions
Even if assumptions are founded in some initial data or facts, as they harden, we don’t often change our assumptions even if the underlying facts change.
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Getting Up Close and Personal to Build Customer Trust
Softlink’s Kylie Higgins goes to great lengths to consult with clients, often driving more than 10,000 kilometers per year, including to regional and remote areas of Australia.
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Volaris 101: An Introduction to Our Best Practices
Learning is one of our key values. Our belief in leadership development guides what we aim to deliver at Volaris 101, a multi-day course that offers an introduction to our best practices.
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Better Ways to Have Difficult Conversations
Difficult conversations are a part of work life, but improving your ability to turn these interactions into productive opportunities is a skill that can be developed.
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Listen to the Quiet People
While they might not get the most attention, introverts possess many qualities that make them great problem solvers and potential leaders.
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